Customer Service

customer serviceExcellent customer service can make the difference that brings success and profitability to every business or organisation. It is a skill that is sometimes taken for granted but we all have experience of how organisations interact with us that affects our perceptions - and their reputations.

An awareness of the techniques and principles of good customer service is an asset to any business and is also helpful in the development of other transferable skills that can boost your CV and help you in your career.

We are planning to offer this programme from September 2018. The full details for the 18/19 academic year will be available on the College website from the beginning of July 2018. In the meantime, if you would like to speak to a tutor about the course please call us or complete our easy online enquiry form.


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