Customer Service

customer serviceExcellent customer service can make the difference that brings success and profitability to every business or organisation. It is a skill that is sometimes taken for granted but we all have experience of how organisations interact with us that affects our perceptions - and their reputations.

An awareness of the techniques and principles of good customer service is an asset to any business and is also helpful in the development of other transferable skills that can boost your CV and help you in your career.

Sorry, you’ve missed the start date for this course but we are planning to offer it again in 2019. If you would like to speak to a tutor about the course please call us on 0300 123 2344 or complete our easy online enquiry form.


Please enter your name
Please enter a valid email address

Please select an enquiry topic
Please enter an enquiry message
We use the personal details from this form for administrative purposes and to occasionally contact you with information regarding courses and events that might be of interest.

We want to be clear on exactly why we need your data and we’ve tried our best to explain things simply. Please state that you have read and agreed to the terms and conditions of our Privacy Notice before you submit your application.

You must agree with our terms before submitting your details