Customer Service Apprenticeship
You must be employed within a customer service role where you interact with customers on a regular basis.
• Level 2 Certificate in Customer Service
• Functional Skills – Level 1 in Maths and English
• Technical Certificate in Customer Service Level 2
• Personal Learning and Thinking Skills
• Employee Rights and Responsibilities.
Customer Service Advanced Apprenticeship, or Business Administration Level 2 or 3 Certificate.
- Course running at Northampton