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IT specialist managers

Description

IT specialist managers plan, organise, manage and coordinate the provision of specialist IT services and functions in an organisation.

Tasks

  • Plans, coordinates and manages the organisation’s IT provision or a specialist area of IT activity
  • Liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs
  • Takes responsibility for managing the development of a specialist aspect of IT provision such as user support, network operations, service delivery or quality control
  • Supervises the technical team and coordinates training
  • Plans and monitors work and maintenance schedules to ensure agreed service levels are achieved
  • Reports on IT activities to senior management.

Entry Requirements

Entrants usually possess a degree or equivalent qualification, although entry with other academic qualifications and/or significant relevant experience is possible. There is a variety of vocational, professional and postgraduate qualifications available.

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