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Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

  • What will I study?

    In this apprenticeship you will be required to cover the following core skills, knowledge and behaviours:


    • The Organisation
    • Value of their skills
    • Stakeholders
    • Relevant regulation
    • Policies
    • Business fundamentals
    • Processes
    • External environment factors


    • IT
    • Record and Document Production
    • Decision Making
    • Interpersonal Skills
    • Communication
    • Quality
    • Planning and Organisation
    • Project Management


    • Professionalism
    • Personal Qualities
    • Managing Performance
    • Adaptability
    • Responsibility
  • Who is this course for?

    This course is ideal if you have an interest in the administration or a Business

    An apprenticeship is ideal if you want to;

    • Achieve a qualification
    • Gain valuable work experience and career development
    • Earn while you learn
  • How is the course assessed?
    • Day release once a month
    • Develop a portfolio of evidence
    • Participate in a Project
    • Assessments in the work place
    • To complete your apprenticeship, you will have to pass an end point assessment
  • Knowledge

    You will develop a thorough knowledge and understanding of:

    • Managing stakeholders and their differing relationships to an organisation
    • Laws and regulations that Apply to their role including data protection, health & safety and compliance
    • The applicability of business principles such as Managing change, business finances and project management.
  • Skills

    You will have the ability to:

    • Use multiple IT packages and systems relevant to The organisation
    • Build and maintains positive relationships within your own team and across The organisation
    • Demonstrate good communication skills, whether face-to-face, on The telephone, in writing or on digital platforms.
  • Behaviours

    What is required?

    • Act as a role model, contributing to team cohesion and productivity representing The positive aspects of team culture and respectfully challenging inappropriate prevailing cultures
    • take responsibility for your own Work, accept feedback in a positive way, Use initiative and show resilience
    • Demonstrate taking responsibility for team performance and quality of projects delivered.
  • Progression and Career Opportunities

    After successful completion of this course you could progress to the next level or take on a more supervisory role.

  • Entry Requirements for new students
    • Level 2 Four GCSEs at grade C (4) or above including Maths and English

    *All applicants will be invited for interview with an apprenticeship advisor and the employer

    • Equivalent qualifications will be considered.
    • In exceptional circumstances, applications which do not meet the formal entry criteria may be considered on an individual basis.
  • Admissions Process

    Be prepared to sit English and maths assessments. You will need to bring copies of your certificates for any qualifications already achieved A copy of your CV or application The interview process will include an informal advice and guidance session with one of our apprenticeship advisors in preparation for a formal interview with an employer (subject to suitability for the course and job)