This occupation is found in small, medium, large, and multinational organisations in private, public, and third sectors across all areas of the economy.
Operations managers perform leadership and management duties with teams and senior managers to ensure that teams fulfil their roles and meet organisational goals. They are essential to all business models that have an operational area or department with a workforce to lead, manage, and support.
The broad purpose of this occupation is to provide leadership, with both operational and project responsibilities. An operations manager is responsible for managing individuals or a team, offering direction, instructions, and guidance to achieve set goals. They are crucial for the smooth functioning of all departments within an organisation and ensure that their functions are administered and maintained in accordance with legislation and the organisation?s policies and procedures. Operations managers provide clear and inclusive leadership and direction within their area of responsibility. This typically involves setting, managing, and monitoring the achievement of core objectives aligned with the organisation?s overall strategic goals. In smaller organisations, they are also likely to contribute to the execution and achievement of these strategic objectives.
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What will I study?
Knowledge:
- Operational Planning and Management
- Project Management
- Finance
- Leading People
- Managing People
- Decision Making
Skills:
- Able to input into strategic planning and create plans in line with organisational objectives
- Plan, organise and manage resources to deliver required outcomes
- Analyse, interpret and cascade data to enable tracking, trend analysis and metric reporting to enable decision making for managing objectives and targets
- Able to monitor budgets and provide reports and consider financial implications of decisions and adjust approach/recommendations accordingly
- Able to communicate organisational vision and goals and how these to apply to teams
- Able to build trust and use effective negotiation and influencing skills and manage conflict
- Understand problem solving and decision-making techniques, including data analysis.
Behaviours:
- Takes responsibility
- Inclusive
- Agile
- Professionalism
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Who is this course for?
This course is ideal if you are an employee in this occupation, responsible for leading and managing their operational function. This includes being accountable for developing team members, managing projects, planning and reviewing workloads and resources, delivering operational plans, resolving problems, and building relationships both internally and externally and wish to gain a recognised qualification in Management.
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How is the course assessed?
- Project with report
- Professional discussion underpinned by a portfolio of evidence
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Progression and Career Opportunities
The Chartered Management Institute for Member, as well as Chartered Manager status, where they can evidence 3+ years management experience, or Chartered manager (degree) or Senior leader.
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Entry Requirements for new students
Level 5 apprenticeship - Math's and English GCSE grade 4-9 (or equivalent) required
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Admissions Process
There is no set start date for this apprenticeship. However, there are two ways become an apprentice at Northampton College:
- If you have secured employment with the view of becoming an apprentice, or if you are already employed and would like to join an Apprenticeship programme, please get in touch with us on 01604 734323 or email business.centre@northamptoncollege.ac.uk to register your interest.
- If you don?t have a job yet, you can view all our apprenticeship vacancies through the National Apprenticeship Service (NAS). Each of these job openings are with trusted employers who are looking for an apprentice to join their team. You can click the button below to look through what?s currently on offer. Once you?ve found a vacancy you?re interested in, you will be taken to the National Apprenticeship Service website to begin your application for the role. In either case, we will support both you and your employer to ensure this is the right course for you.
