This qualification is designed to provide learners with the knowledge and understanding of the theory required to successfully lead a team. The course introduces the main strategies that are associated with successful leadership. The course includes units which focus on mentoring and coaching skills which can be applied to a wide variety of settings.
What will I study?
- Principles of team leading
- Understand business
- Understand how to communicate work-related information
- Understand how to manage performance and conflict in the workplace
- Understand customers
- Understand how to deliver customer service and resolve problems
- Principles of equality and diversity in the workplace
- Understand how to develop working relationships with colleagues
- Understand health and safety procedures in the workplace
- Understand how to develop and deliver a presentation
- Introduction to coaching
- Introduction to mentoring
- Understand personal development
Who is this course for?
This Level 2 course can help with professional development and lead to careers in Business and Management.
How is the course assessed?
The course is online, you will receive a login to our learning platform where you will find the interactive learning materials and the assessments. You will be given deadlines to complete and submit the work. You will receive detailed feedback on your work so that you can improve your skills as you progress through the qualification.
Your Study Programme
This course is ideal for people who like to learn independently and do not wish to come onto campus to study. The online portfolio of resources and assessment questions means that you can organise your study to be at a time/day to suit and from a location which is convenient. You will need to study for a minimum of 2-3 hrs per week and to finish the course within 10 weeks. Should you need help or support, your tutor will be contactable via email/phone.
Once you have started on the course and submitted your first unit, our team will review and mark your work promptly. Your tutor will provide regular feedback that will help you to improve your skills and knowledge. We will also keep in touch with you to make sure that you are continuing to make good progress through the course and to check to see if there are any additional support needs. In the unlikely event that you are unable to complete the course and need to withdraw there is a withdrawal fee of £100.
Progression and Career Opportunities
Learners who complete this course often choose to study another online distance course, Mental Health first aid and advocacy is a popular choice as it focuses on how organisations can use strategies to maintain a happy workforce. The Certificate in Understanding Climate Change and Environmental Awareness is another popular choice as most businesses now recognise the value of carbon neutrality. If you wish to progress to a course that is taught in college you may wish to consider the Level 3 in Leadership and Management which is a nationally recognised qualification for aspiring Managers and Team Leaders.
At the end of your course, your tutor may suggest a suitable progression offer or you can contact the Enrolment Centre who can advise you on the options available.
We also have a careers team called Futures who are available via phone, email or in-person who can help to plan a career pathway for you.
Entry Requirements for new students
You should have been living in the UK for 3 years by the start of the course. You should be over 19+ by 31.08 in the academic year you wish to study.
If you are aged 19-23 you must hold a full Level 2 qualification and not currently be enrolled on an apprenticeship.
If you are Aged 24+ or above (and resident in the UK/EU for 3 years before the start date).
You will also need to have access to a computer with a reliable internet connection so that you can complete and submit your work on time, an email account that you regularly check and/or a phone so that we can keep in contact with you.
You need to pass a short English assessment which will be emailed to you for completion. You will need to demonstrate that you have sufficient time to study the qualification as it is expected that you will achieve within 6-10 weeks.
After you submit your application, you will receive a pre-course assessment form which we will ask you to complete and return to us. Your application will then be reviewed by our team and we will contact you to arrange the next steps.